Lack of collaboration and poor performance are major threats to businesses everywhere—and the threat is only growing. So how can brands and organizations create a more engaged workforce, supercharge performance, and reach the next level of success? By thinking like Saturday Night Live. Follow these 5 elements to establish and exceed high expectations in your organization.
Positive assumptions: Assume everyone is
wearing a Tina Fey Name Tag.
Assume they’re a superstar, or can be. This element is foundational to creating a high performance workplace. If we assume people want to achieve and do great things, our behavior toward them will be different. If we assume they don’t want to be engaged, and that we don’t value them, our behavior will show that.
Show Value in Everyone: Always Look
for More Cowbell
We often know how valuable our people are, but we often fail to show it. Showing value must be intentional and not just assumed.
Engagement: Everybody Plays
No one gets to be disengaged. If you’re part of the team you’re participating. In fact, it’s critical to the team’s success. Engaged people will always be committed to performing at a high level. Leaders talk about wanting their employees to “take ownership”. They will if they are engaged.
Mutual Trust – Always have a band-aid ready.
Be prepared and trust that everyone else is. You and everyone else are always there to step in, you have each other’s back. Trust should be given freely, not earned. When there is high trust, people will always be more open, communicate more effectively, and take risks.
High Expectations - LIVE! From New York
No more dress rehearsals — the expectations are “no mistakes”. When there is a mistake it’s dealt with and we move on. The show happens whether we’re ready or not. It’s not about being perfect, it’s about performing at your best and adapting as you go. You have to plan and rehearse, but ultimately you have to “go live”.